Product Description

In any business scenario, call center always bears great significance as a central hub that links customers and organizations. And seamless call center integration, without doubt, grants businesses with strategic values and superior customer experience.
Yeastar IP-PBX is highly compatible and supports integration with the robust Asternic On-Premises Call Center, QueMetrics On-Premise, and the highly scalable QueueMetrics-Live cloud-based call center services, providing professionals with a powerful tool for efficient Asterisk call-center management.

Features

• Call center reporting

• Real-time monitoring

• Call distribution management

• Track critical metrics and queue stats

• Easy-to-use platform

Benefits

• Optimize agent performance and call center operations

• Quicker and more accurate call routing

• Decrease call abandonment

• Enhance caller experience

• Help achieve business’ maximum potential